---
title: "ClickTech HUB - FAQs"
url: "https://knowledgebase.clicktechhub.com/en/article/clicktech-hub-faqs"
language: "en"
last_updated: "2026-10-16T10:30:13.672Z"
---

# ClickTech HUB - FAQs

Here are answers to the most common questions about getting started with HUB.

**How do I log in to my ClickTech HUB account?**

Log in at hub.clicktech.com using the email address you registered with. Need to reset your password? See [How to reset your password](https://knowledgebase.clicktechhub.com/en/article/how-to-reset-your-password).

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**What's included in my membership?**

Every HUB membership includes full access to Challenges, lessons, and Omni AI — with 52+ AI models for chat, images, and video. Some premium courses are available as separate purchases.

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**Where do I go first?**

Head to the Pick Your Starting Point section on your Dashboard. For a full walkthrough, see [Getting started with HUB](https://knowledgebase.clicktechhub.com/en/article/getting-started-with-hub). 

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**What is a Path?**

A Path is a personalized program of Challenges matched to your goals. You're placed on one when you sign up, and you can switch at any time. [See What is a Path?](https://knowledgebase.clicktechhub.com/en/article/what-is-a-path) 

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**How do I start a Challenge?**

Access Challenges from your Dashboard or the main navigation. See [How Challenges work.](https://knowledgebase.clicktechhub.com/en/article/how-challenges-work)

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**How do I access Omni AI?**

Select Omni AI from the left navigation menu — no separate login needed. For full details on using Omni AI, visit the [Omni AI Help Center.](https://omni-knowledgebase.clicktech.com/en)

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**What happens after my trial?**

When your trial ends, your subscription continues automatically on your chosen billing cycle. See [What happens at the end of my trial period?](https://knowledgebase.clicktechhub.com/en/article/what-happens-at-the-end-of-my-trial-period) 

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**How do I manage my subscription?**

You can view your plan, change it, or cancel at any time from the Billing & Subscription section of your account. See [How to manage your subscription](https://knowledgebase.clicktechhub.com/en/article/how-to-manage-your-subscription). 

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**Can I cancel anytime?**

Yes. Cancel at any time from Billing & Subscription in your HUB profile — no hidden fees. See [How to manage your subscription](https://knowledgebase.clicktechhub.com/en/article/how-to-manage-your-subscription).

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**Can i get a refund?**

Our refund rules, including how to request a refund, are clearly set out in our [Refund & Cancellation Policy](https://www.clicktech.com/legal/refund-guarantee).

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**How do I contact support?**

Visit our Help Center or email us at support@clicktechhub.com.

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**Where are your legal Terms and Provacy Policy etc?** 

You can find all our legal documentation below on the following links;

-   [Privacy Policy](https://www.clicktech.com/legal/privacy)
-   [Terms and Conditions](https://www.clicktech.com/legal/terms)
-   [Acceptable Use Policy](https://www.clicktech.com/legal/acceptable-use)
-   [Subscription and Billing Policy](https://www.clicktech.com/legal/subscription-billing)
-   [Cookie Policy](https://www.clicktech.com/legal/cookies)